Tag: healthcare automation
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Streamlined Outpatient Care: A Healthcare Provider Cut Patient Wait Times by 43% with Digital Queue Management
A regional outpatient care provider was struggling with long patient wait times and inefficient check-in processes, which contributed to lower satisfaction scores and overburdened staff. TechWish implemented a digital queue management solution to modernize patient flow, streamline administrative operations, and improve visibility across departments. The initiative resulted in a 43% decrease in wait times, a…
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Recovering $2.1M in Lost Revenue with GenAI-Driven Clinical Coding
A leading U.S. healthcare system faced overwhelming ER congestion, staffing inefficiencies, and unpredictable patient surges. TechWish stepped in with a predictive AI platform that fused EMS feeds, weather patterns, and public health data to forecast demand and optimize resources. The result was smoother ER operations, fewer diversions, and a vastly improved care experience—empowering clinical teams…