Overview
As the Credit Union expanded its Dynamics 365 footprint across Lending, Case Management, and CRM modules, the need for scalable, automated quality engineering became critical. Manual test cycles were limiting release frequency and missing critical bugs in production.
TechWish deployed a team of expert Software Development Engineers in Test (SDETs) to design and implement a fully automated testing framework aligned with the client’s DevOps and Agile delivery model.
The Challenge
- Manual testing created long feedback loops and QA bottlenecks.
- Repeated regression cycles required excessive manual effort with inconsistent coverage.
- Integration points with internal APIs and external systems lacked automated validations.
- Test cases were undocumented or scattered across spreadsheets and email threads.
The Solution
TechWish’s SDET team implemented an enterprise-grade testing strategy to standardize and automate validations across Dynamics 365 and other integrated systems:
- Test Automation Framework: Built modular test suites using Selenium, Java, and TestNG for UI testing and Postman/RestAssured for API validations.
- CI/CD Integration: Integrated test cases into Azure DevOps Pipelines, enabling automated runs with every code deployment.
- Reusable Test Libraries: Developed common utilities and test data management strategies to enable efficient test reuse and maintenance.
- Azure Test Plan Alignment: Migrated manual test cases into Azure DevOps Test Plans, enabling traceability and centralized test management.
- Dynamic Reporting: Implemented dashboards and alerting to provide real-time insights into test pass/fail status, defect leakage, and release readiness.
Results
The credit union now operates with full confidence in its automated quality gates, ensuring consistent delivery without sacrificing quality. With rapid feedback and zero-touch regression cycles, the SDET team became an integral part of the agile squads.
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